When my wife and I bought our first home, we didn’t realize that real estate agents basically all get the same percentage commission. We figured that like in most industries, the more qualified and hard to get people cost more and Joe Schmo is a bargain. So we just used the first agent that someone recommended. We had already picked the house, we knew the price we wanted to pay, and the transaction was not complicated, so it worked out fine, but after taking the first-time homebuyer course, we had a twinge of regret that we hadn’t done our research and hired the best agent we could find. When it came time to sell our first home and buy our dream home, we knew we needed to use the best. One name came floating easily to the top: Bernadette Pillar. Upon reviewing what others had to say about her, we discovered that she had rave reviews with only one complaint: she’s too busy. Well, don’t you want your real estate agent to be well-regarded enough to be busy? I’d be worried if I was my agent’s only client. While it is true that it was occasionally difficult to get a hold of Bernadette, she always made sure to get back to us and made us feel like we were her most important clients. We just needed to be persistent sometimes with our questions. Bernadette’s help started with her signing us up for auto-notifications through her MLS site which helped us find the home in the first place. My wife and I are incredibly picky, and we thought for sure we would have to design and build our dream home ourselves. After months of waiting, the perfect home popped up on her system, and we were notified immediately. We were in the home within the hour and had an offer submitted that night. Within hours, there were at least 4 offers on the table for this home, and there would have been more I’m sure, but we put in an aggressive enough offer that the selling agent stopped accepting offers. Our transaction was very complicated: multiple offers on both transactions, timing a sale and purchase together, qualifying for financing while holding both mortgages for a short period, a contingent offer, a low appraisal, FHA financing for our buyer, a tight timeline, extensive inspection requests…this one had it all. Without Bernadette, this transaction never would have gone through. She went to bat for us every step of the way, and we came out on top in every issue. We could not be more grateful to Bernadette. We found a real estate agent that we recommend to everyone, and we found a lifelong friend.